Refund policy
Returns & Refunds
US & Non-EU Customers
All orders are final sale. We do not offer returns, refunds, or exchanges.
If your order arrives damaged, defective, or incorrect, please contact us at tinybloomstudio@gmail.com within 7 days of delivery, and we’ll help resolve the issue.
EU Customers
If you are located in the European Union, you have the legal right to cancel your order within 14 days of receiving it, for any reason.
To exercise this right, contact us within 14 days of delivery at tinybloomstudio@gmail.com.
Items must be unused and in original condition. Return shipping costs are the responsibility of the customer.
Refunds will be issued once the item is received or proof of return shipment is provided. We may withhold the refund until then.
This right may not apply to custom-made or personalized items where applicable under EU law.
Order Cancellations
Orders can only be cancelled before production or shipping begins. Once production has started or the order has been fulfilled, cancellations are no longer possible.